The full roster
This is the complete org chart — including the roles still being hired. Open a department to meet the employees in it.
Answers every missed call in seconds and books the job.
Handles the questions that come in after the sale.
Asks for the five-star review while the job's still fresh.
Sorts real jobs from tire-kickers before you call back.
Follows every open estimate until it's a yes or a no.
Sells the maintenance plan while the tech's still on site.
Spots the second job hiding inside the first.
Matches the right technician to the right job, same day.
Keeps the trucks from crossing town twice in one day.
Finds the nearest free technician the second an urgent job comes in.
Chases the invoice so you don't have to be the bad guy.
Offers a payment plan on big jobs before the customer says no.
Tracks every maintenance-plan date so none quietly lapse.
Calls the dormant customer list nobody has time to call.
Runs the seasonal push before the season starts.
Asks happy customers to send you the next one.
Reads the week's numbers so you don't have to build the spreadsheet.
Flags the technician you'll need before you're short-staffed.
Tells you what actually needs your attention today.